Terms & Conditions

Please read the following Terms and Conditions (hereinafter referred as T&Cs) before downloading or using the Anushthanam App or the website. When using the Anushthanam App or website, you agree to the T&Cs as described hereunder by clicking the “I Agree” Button.

These T&Cs constitute an electronic record within the meaning described under Section 2(r) of the Information Technology Act, 2000. The electronic record is auto-generated and does not require physical or digital signatures.

The App and the website are intended for providing Free services to all the registered members. The services are available to only those individuals who can form legally binding contracts under the Indian laws.

For registration, you will be required to provide some basic data including but not limited to your First Name, Last Name, email ID, Phone number and address. It is entirely your responsibility to maintain the confidentiality of your account. You may change your passwords frequently by following the instructions. It is pertinent to note that you will be communicating with us electronically. Hence, you will be required to provide a valid phone number and email ID while placing an order with us. By providing your basic data, you consent to receive communications including SMS, emails or phone calls from us with respect to your orders.

We will do our utmost to ensure that availability of our services is uninterrupted and error-free. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

Pricing and Availability:

We list only the available information on products sold by us on the App and on our website. As we process your order, you will be informed about the updates by e-mail and also if any of the products you order turn out to be unavailable.

All prices are inclusive of VAT/CST, service tax, GST, duties and cesses as applicable, as mentioned in the invoice.

Intellectual property and data base rights:

You’re not allowed to copy, or modify the app, any part of the app, or use our trademarks in any way. You’re not allowed to attempt to extract the source code of the app and you are not allowed to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, belong to M/s. GIRI Trading Agency Private Limited. We can remove any content or information you share on our service if we believe that it violates these T&Cs or if we are required to do so by law.

All software used on this App or Website is the property of M/s. GIRI Trading Agency Private Limited and it is protected under Indian and International Intellectual Property Laws. You may also not create or publish your own database that features substantial parts of this App or website without express consent of M/s. GIRI Trading Agency Private Limited.

“GIRI”, “ANUSHTHANAM”, “GIRI – for Indian Culture and Tradition” or other marks including but not limited to designs, graphics, logos, icons, scripts, trade dress, page headers, etc. indicated on our website or App, are registered trademarks of M/s. GIRI Trading Agency Private Limited and its subsidiaries. Such trademarks and other designs may not be used in connection with any product or services.

Use of Third-Party Services:

The app does use third party services as we rely on third parties to provide information to us so that we can provide our services to you more efficiently. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third-parties.

Pricing, Refund or Cancellation policy:

You agree, understand and acknowledge that the App and the website is an online platform that enables you to purchase products and services listed on the App and website at the price indicated therein at any time from any location.

Items showing in your shopping cart will always reflect the most recent price displayed on the item/service’s page. All prices are listed in Indian Rupees (INR) and it is inclusive of taxes at the appropriate rate. Please be aware that the price of the product or service may differ from the price shown for the product or service when you first placed it in your cart. Also, placing an item in your cart, does not mean you reserve the price shown at that time.

You agree that you will be responsible for payment of all fees/costs/charges associated with the purchase of products and services availed and you agree and bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses, etc.

Refund will be considered only for genuine reasons upon placing a request. No refund shall be made if the data provided by you is incorrect and if found fraudulent.

All eligible refunds will take a minimum period, may be 3-7 working days to be processed from the request dates, and the same shall be transacted subject to the time taken by the payment gateways or Banks. All refunds will be made after deducting the transaction charges levied by the banks or the payment gateways.

You can contact our customer care services in case if you face any payment issues and we will try to resolve it within 72 working hours. You may mail us with your grievances if the issues prolong than usual.

Updates and Modifications

These T&Cs may be amended from time to time and will be posted in the website as and when required. The amended T&Cs shall be available on the website automatically and your continued use of the App or website after such amendment shall signify your acceptance of the amended T&Cs.

We reserve right to make changes or modifications to our App, website, policies and conditions with or without notice. The app is currently available on Android and iOS. The requirements for the system (and for additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. We cannot promise that we will always update the app so that it is relevant with the Android or iOS version that you have installed on your device. However, you agree to always accept updates to the application when offered to you. We may also wish to stop providing the app and may terminate use of it at any time with or without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Disclaimer

You acknowledge and undertake that you are accessing the services on the App and the website and transacting at your own risk and are using your best and prudent judgement before entering into any transactions through the App or website. You further acknowledge and undertake that you will use the App or website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of third-party services nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard.

Privacy Policy

By accepting these T&Cs, you also agree to our Privacy Policy and they may be amended and updated from time to time. Please review our Privacy Policy Notice to understand our practices. The personal information and data provided by you during the course of your usage will be strictly treated as confidential in accordance with applicable laws and regulations.

Governing Law and Jurisdiction:

These conditions are construed and governed in accordance with the Laws of India and you agree to submit to the exclusive jurisdiction of the courts at Chennai.

Contact Us

If you have any queries about our Terms and Conditions, do not hesitate to contact us at anushthanam@giri.in and our customer care service at 7299323334.